They are indispensable at the best hotels. Well trained -- and well connected -- concierges just can't say no to almost any guest request. And do they have some tales to tell.
A concierge's resourcefulness knows no bounds when it comes to getting your needs just right. —
They are indispensable at the best hotels. Well trained -- and well connected -- concierges just can't say no to almost any guest request. And do they have some tales to tell.
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<strong><em>The Plaza, New York, N.Y. </em></strong><br /><em>Raphael Pallais, Chief Concierge</em>
Bogie and Bacall —
The Plaza, New York, N.Y.
Raphael Pallais, Chief Concierge
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<strong><em>Fairmont Waterfront, Vancouver, Canada </em></strong><br /><em>Concierge team</em>
The emergency Botox —
Fairmont Waterfront, Vancouver, Canada
Concierge team
BSIP/UIG Via Getty Images
<strong><em>Aloft Cupertino, Cupertino, California</em></strong><br /><em>Botlr, concierge </em>
Concierge of the future —
Aloft Cupertino, Cupertino, California
Botlr, concierge
Courtesy of Aloft Hotels
<strong><em>Fairmont, Newport Beach, California</em></strong><br /><em>Keilaine Ruiz, Concierge</em>
The geologist and the jet —
Fairmont, Newport Beach, California
Keilaine Ruiz, Concierge
Brent Lewin/Bloomberg via Getty Images
<strong><em>W</em></strong><strong><em> Hollywood, Los Angeles, California</em></strong><br /><em>Concierge team</em>
"The Insider" —
W Hollywood, Los Angeles, California
Concierge team
w hotels worldwide
<strong><em>Grosvenor House Apartments, London, England</em></strong><br /><em>Concierge Team </em>
Home cooking —
Grosvenor House Apartments, London, England
Concierge Team
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<strong><em>Fairmont Copley Plaza, Boston, Massachusetts </em></strong><br /><em>Concierge team</em>
Take me out to the ballgame... —
Fairmont Copley Plaza, Boston, Massachusetts
Concierge team
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<strong><em>Jumeirah Carlton Tower, London, England </em></strong><br /><em>Concierge team</em>
A rare fragrance found —
Jumeirah Carlton Tower, London, England
Concierge team
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<strong><em>Fairmont Palliser, Calgary, Canada </em></strong><br /><em>Concierge team </em>
Preventing a fashion faux pas —
Fairmont Palliser, Calgary, Canada
Concierge team
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<strong><em>JW Marriott Essex House, New York , N.Y. </em></strong><br /><em>Kevin Oakes, Head Concierge</em>
Now that's service —
JW Marriott Essex House, New York , N.Y.
Kevin Oakes, Head Concierge
Mark Makela/Getty Images
<strong><em>Renaissance Times Square Hotel , New York, N.Y. </em></strong><br /><em>Omar Bennett, "Navigator"</em>
The gold digger —
Renaissance Times Square Hotel , New York, N.Y.
Omar Bennett, "Navigator"
KIM JAE-HWAN/AFP/Getty Images