Arena GNP Seguros near Acapulco on October 4, 2023.
Arena GNP Seguros after the storm near Acapulco on October 26.
A tennis stadium in Acapulco is severely damaged and flooded Satellite image ©️2023 Maxar Technologies
CNN  — 

New satellite images capture the scale of destruction Category 5 Hurricane Otis wrought in Acapulco and southern Mexico.

Few in history have endured a storm as strong as Otis – Acapulco never has. Its 165-mph winds and stronger gusts were akin to a slow-moving, 30-mile-wide, EF3 tornado.

At least 27 people were killed as the sea surged inland, urged forward by the storm’s wind which ripped and tore away at Acapulco’s skyline.

The city’s many high-rise hotels and residences which gleamed invitingly in the tropical sun before Otis are now mud-stained skeletons of concrete and twisted metal.

The shoreline of Acapulco, Mexico, on October 4, 2023.
The Acapulco shoreline on October 26, 2023.
Storm surge cut gashes into the beach Satellite image ©️2023 Maxar Technologies
Hotels along the beach in Acapulco, Mexico, on October 4, 2023.
Damaged hotels along a beach in Acapulco, Mexico, on October 26.
Damage to beach-front hotels and high-rises Satellite image ©️2023 Maxar Technologies

An estimated 80% of hotels in Acapulco have been severely damaged, Jorge Laurel, former president of the Acapulco Association of Hotels and Tourist Enterprises told CNN.

“This is a chaotic situation, a devastating scenario with unquantifiable damages,” Laurel told CNN. “There is no power, the entire electrical grid is semi-destroyed or totally destroyed.”

The unforecasted and exceptional suddenness by which Otis strengthened, fed by a warmer ocean, is a brutal example of the storms scientists say humans can expect in a climate changed by planet-warming pollution.

A marina in Acapulco Bay, Mexico, on October 4, 2023.
A marina in Acapulco Bay, Mexico, on October 26, 2023.
Boats are tossed ashore and buildings torn apart in Acapulco Bay Satellite image ©️2023 Maxar Technologies

And it caught many off guard in Acapulco, some of whom are still missing. Melitón López came to the city Thursday to find his daughter Fátima who he had not heard from since the storm started its assault.

“She said, ‘I’m on the bridge, there’s a lot of damage, trees are falling, pieces of buildings are falling,’ and then we didn’t hear from her anymore,” López said.

Laurel estimated 40,000 visitors were in Acapulco before the storm hit, despite it being the offseason for tourism. A group of tourists told CNN they sheltered under a bridge for several hours as the storm raged around them after getting caught out while traveling back to their hotel via bus.

The La Poza neighborhood in Acapulco, Mexico, October 4, 2023.
The La Poza neighborhood after the storm in Acapulco, Mexico, October 26.
Buildings are flattened in the La Poza neighborhood of Acapulco Satellite image ©️2023 Maxar Technologies

The storm’s survivors who call this place home, and the tourists who sought it out as a place of escape, strapped what belongings remained to their cars, seeking shelter, a way out or both. Others turned to walking to try to find a way out of a city with a crippled airport and roads blocked and congested by debris and vehicles.

Mexican authorities said Friday morning they were opening Acapulco’s airport in a limited capacity to commercial flights from Mexico City to evacuate people and bring medical supplies to the city. They also said they were sending 270 buses to the area to help evacuations.

Walmart and Sam's club in Acapulco, Mexico, on October 4, 2023.
Walmart and Sam's Club after the storm in Acapulco, Mexico, on October 26, 2023.
Debris litters a Walmart and Sam's Club parking lot Satellite image ©️2023 Maxar Technologies

For those who remain, the extent of the damage is so severe, recovery seems a distant prospect.

“Acapulco needs a lot of help, the federal government needs to put its full attention here, the reconstruction will take a long time, a lot of investment is required and many support programs,” Laurel said.

Aid has been slow to come by and people are growing frustrated and more desperate with time. CNN witnessed people taking food and basic supplies from several stores.

“The people are telling us they are not getting help – they are not getting water, they are not getting food,” CNN’s Gustavo Valdés reported from Acapulco Thursday. “They were telling us they just needed something to get by.”

CNN’s Claudia Rebaza, Gustavo Valdés, David von Blohn, Abel Alvarado, David Shortell contributed to this story