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Sesame Place accused of racism after viral video
After a viral video showed two young black girls appearing to be snubbed by a Muppet character at Sesame Place, the park "really kind of butchered" its response, says crisis management expert Howard Bragman. "We don't know what's in the heart and mind of that particular character, but what you have to do is go overboard when you have committed at least a perceptual error."
07:40
- Source:
CNN
Smerconish on CNN
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