"Nothing can prepare you for what I saw during my time here," FEMA administrator says of Maui wildfires

Maui wildfires leave trail of death and destruction

By Aditi Sangal, Mike Hayes, Elise Hammond and Maureen Chowdhury, CNN

Updated 0635 GMT (1435 HKT) August 15, 2023
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4:54 p.m. ET, August 14, 2023

"Nothing can prepare you for what I saw during my time here," FEMA administrator says of Maui wildfires

From CNN's DJ Judd

The Biden administration is committed to supporting Hawaii "every step of the way" following the deadly Maui wildfires, Federal Emergency Management Agency (FEMA) administrator Deanne Criswell said Monday.

“As residents continue to mourn the loss of their friends, their loved ones, their neighbors, the loss of their homes and their way of life, we know, and let them know that we are mourning with them,” Criswell said during the White House press briefing. “Nothing can prepare you for what I saw during my time here, and nothing can prepare them for the emotional toll of the impact that this severe event has taken on them.” 

The FEMA administrator told reporters she’s been “in continuous communication with the president since these fires started,” adding she’s been giving Biden “and his team updates, letting him know what the federal family is doing to support everything that Gov. (Josh) Green has asked for.” 

Pressed if President Joe Biden plans to visit Maui to survey damage from the wildfires on the island, Criswell declined to say if there was a visit from the president scheduled. 

“Right now, our focus is on making sure that we are doing everything we can to account for everybody that has been unaccounted for — and the President has given me the space to make sure I'm bringing in all of the appropriate federal personnel and resources to do that ... We want to make sure that they have, you know, all of the resources and the space that they need and not disrupt operations right now," she said.

Later on in the briefing, White House press secretary Karine Jean-Pierre confirmed there are no plans in place for Biden to visit Hawaii after the wildfires.

Criswell, who arrived on the ground in Hawaii in the early hours of Saturday morning, highlighted the federal response, noting the FEMA activated its transitional sheltering assistance program while partnering with AirBnB and hotels to “make sure that everyone finds a temporary solution as they begin to develop their plans for rebuilding.” 

And she touted “a whole of government approach,” from “dozens of our partner agencies to make sure that we have all of the right resources to support the recovery needs for this area and to make sure that we are successful in providing relief to survivors.” 

As part of those efforts, she pointed to work with local partners “to ensure that our outreach and our messaging is also culturally responsive, and that we can get messages out to people so they know what is available to them.”

 

4:00 p.m. ET, August 14, 2023

68-year-old Lahaina fire victim found dead with roommate's dog was a kind man, niece tells CNN

From CNN’s Caroll Alvarado 

Franklin “Frankie” Trejos
Franklin “Frankie” Trejos Courtesy Kika Perez Grant

Franklin “Frankie” Trejos, 68, tried to help others and save his home from burning down before he died trying to escape the Lahaina fire, his niece, Kika Perez Grant, told CNN.

After the fire, Perez Grant said the family received a call from Trejos’ roommate letting them know that the island had been on fire and that he wasn’t sure if Trejos had made it out alive.

“We kept hope alive but then his roommate called us again a few hours later to tell us he had found Uncle Frankie’s remains,” Perez Grant said.

According to Trejo’s niece, her uncle and his roommate tried to save their property at first but then decided to evacuate when they realized it was impossible. 

“They both got in their own cars and tried to evacuate. For some reason, his roommate’s car didn’t start, so he crawled around until someone found him. He got badly burned,” Perez Grant said. 

Trejos' roommate then went back to search for Trejo's car and found the car a few blocks away from the house. Trejos' remains were found on top of his roommate's dog who also died, Perez Grant said.

Trejos, who was a native of Costa Rica but had moved to the United States at a young age, has lived in Lahaina for the last thirty years, according to his niece.

“Uncle Frankie was a kind man, a nature lover, an animal lover and he loved his friends and his families with this whole heart,” Perez Grant said. “He loved adventure and was a free spirit.”
1:55 p.m. ET, August 14, 2023

Hawaii activates more National Guard as US military remains poised to respond to Maui wildfires

From CNN's Oren Liebermann

More members of the Hawaii National Guard have been activated to respond to the wildfires on Maui, the Pentagon said, and Indo-Pacific Command remains poised to respond should a request for more aid come in. 

The Hawaii National Guard has now activated a total of approximately 250 guard members, Brig. Gen. Patrick Ryder said in a briefing Monday.

The National Guard are working with the Hawaii Emergency Management Agency and helping local law enforcement.

CNN reported last week that two Army National Guard heavy-lift Chinook helicopters are helping with wildlife response operations and the search and recovery teams. To date, crews have dropped more than 189,000 gallons of water to support firefighting efforts.

The US Army Corps of Engineers has also sent debris removal experts and temporary power experts to Maui, Ryder said.

The Army Reserve is also helping the Red Cross by providing additional space at a center in Maui. 

Despite a substantial military presence in Hawaii, including the headquarters of Indo-Pacific Command, there has not yet been a request for a larger active-duty response, Ryder said.

“FEMA (Federal Emergency Management Agency) and the Hawaiian Emergency Management Agency, as they put together their response in terms of what’s needed, INDO-PACOM is on a hair trigger to be able to support as necessary, and so we’re going to do that,” Ryder said at the briefing.

Ryder said the Defense Department was coordinating with FEMA and other emergency response agencies to avoid a situation in which military assets flowed in unnecessarily and created logistics problems in a disaster situation.

“Obviously FEMA has a lot of experience in these types of situations,” Ryder said. “We’re going to work closely to make sure we’re getting folks what they need.”

12:41 p.m. ET, August 14, 2023

Reports: Firefighters describe weak water pressure and failing hydrants during defense of Lahaina

From CNN’s Gloria Pazmino and Chris Boyette

Several firefighters trying to contain the flames quickly approaching the historic town of Lahaina last week have described weak water pressure and fire hydrants running dry, complicating an already perilous operation.

“There was just no water in the hydrants,” Keahi Ho, one of the firefighters working in Lahaina told the New York Times

Another firefighter, unnamed by the paper because he was not authorized to discuss the operation, said his truck connected to a hydrant but the water pressure was too weak to be of use and the flames grew and spread beyond their ability to contain them.

A third firefighter told the New York Times that when he arrived, he was told there was no water to fight the fires and crews pivoted to prioritize evacuations.

Ho, speaking to CNN, gave a statement, but wouldn’t elaborate on his comments to the paper.

“Any blame on the county or response is misplaced. Lahaina is 150-year-old town and its infrastructure was what it was. The MFD (Maui Fire Department) responded swiftly with heroic effort,” Ho said. “This was an extreme wind and fire event that no department of any size could have stopped. I lost my home and business as did several of my crew.”

Maui County Department of Water Supply Director John Stufflebean told the New York Times that backup generators were in use to maintain the water supply, but as the fire spread, “water was leaking out of the system." That water was flowing out of their melted pipes as the fire damaged properties.

CNN has reached out to the Maui County Department of Water Supply for more information and comment.

1:08 p.m. ET, August 14, 2023

Hawaii energy company's stock slips after lawsuit blames wildfires on its power lines

From CNN's Eva Rothenberg

Downed power lines block a road in Lahaina, Hawaii, on August 11.
Downed power lines block a road in Lahaina, Hawaii, on August 11. Patrick T. Fallon/AFP/Getty Images

Hawaiian Electric’s stock tumbled to a 13-year low Monday morning, plummeting nearly 40% after a class-action lawsuit filed over the weekend alleged that Maui’s devastating wildfires were caused by the utility’s energized power lines that were knocked down by strong winds.

The utility says it provides power to 95% of the state’s residents.

The suit alleges that Hawaiian Electric Industries “chose not to deenergize their power lines during the High Wind Watch and Red Flag Warning conditions for Maui before the Lahaina Fire started,” despite knowing the risks of sparking a fire in those conditions.

The company and subsidiaries “also chose not to deenergize their power lines after they knew some poles and lines had fallen and were in contact with the vegetation or the ground,” the suit alleges.

It has not yet been determined what started the wildfire.

Read more about the Hawaiian Electric's stocks following the lawsuit.

6:45 p.m. ET, August 14, 2023

Cell service returns to Maui in limited capacity

By CNN's Samantha Murphy Kelly

A caretaker photographs the site of a home destroyed by the Maui wildfires in Kula on Sunday.
A caretaker photographs the site of a home destroyed by the Maui wildfires in Kula on Sunday. Patrick T. Fallon/AFP/Getty Images

Mobile carriers continue to work to get cell service back up and running on Maui.

T-Mobile: The company told CNN on Monday it has successfully deployed generators to fuel some of its cell towers that lost power due to the fires. T-Mobile is also using small portable cell service terminals to provide connectivity in regions where the network’s fiber connections were destroyed. Additional equipment to provide more cell service is expected to arrive on the island later today.

AT&T: The carrier said it has restored service in north Ka’anapali and is using portable satellite solutions and operating drones with cell service support over impacted areas. AT&T said its temporary cell service sites can handle up to 450 calls at a time. 

Verizon: The company continues to use satellite-based mobile hotspots at evacuation sites in areas of greatest need. Over the weekend, Verizon said it restored its cell service towers along Hawaii Route 37 and partial service to a portion of West Maui. Its engineers are working to get a mobile cell site to Lahaina, where there is significant structural damage to its equipment. The company is also working to deploy drones for search, rescue and recovery efforts.

5:03 p.m. ET, August 14, 2023

Hawaii governor will give an update on the wildfires later today

From CNN’s Gloria Pazmino

Hawaii Gov. Josh Green is expected to hold a news conference on Maui at 3:30 p.m. local time (which is 9:30 p.m. ET) Monday, his office told CNN.

There have been 96 confirmed deaths from the fire, officials said in an update Sunday night local time. Officials are searching through the wreckage for the many who have been missing since the wildfires broke out.

Around 2,200 structures have been destroyed or damaged in western Maui, where the hard-hit historic town of Lahaina is located, Green previously reported. About 86% of the structures were residential, he added.

9:24 a.m. ET, August 14, 2023

Here's what it looks like in Maui as communities sift through the ashes of the devastating wildfires

From CNN's Clint Alwahab

Crews in west Maui are still sifting through the ashes of what used to be homes and beloved landmarks wiped out by the deadliest US wildfire in more than 100 years – and the death toll continues to rise.

There have been 96 confirmed deaths from the fire, officials said in an update Sunday night local time. And there are still people unaccounted for as search teams with cadaver dogs look for remains in decimated neighborhoods.

Here's a look at the aftermath and recovery efforts from the Maui wildfires:

A Mercy Worldwide volunteer makes a damage assessment of an apartment complex in Lahaina, Hawaii, on Saturday.
A Mercy Worldwide volunteer makes a damage assessment of an apartment complex in Lahaina, Hawaii, on Saturday. Yuki Iwamura/AFP via Getty Images

Volunteers load supplies in Kihei onto a boat heading to West Maui on Saturday.
Volunteers load supplies in Kihei onto a boat heading to West Maui on Saturday. Stephen Lam/San Francisco Chronicle via AP

Firefighters work around a fallen tree in Kula on Sunday that was uprooted by high winds.
Firefighters work around a fallen tree in Kula on Sunday that was uprooted by high winds. Patrick T. Fallon/AFP via Getty Images

JP Mayoga, right, a chef at the Westin Maui, Kaanapali, and his wife, Makalea Ahhee, hug on their balcony at the hotel and resort near Lahaina on Sunday.
JP Mayoga, right, a chef at the Westin Maui, Kaanapali, and his wife, Makalea Ahhee, hug on their balcony at the hotel and resort near Lahaina on Sunday. Rick Bowmer/AP

Burnt trees, cars and the ruins of homes are seen in Lahaina on Sunday.
Burnt trees, cars and the ruins of homes are seen in Lahaina on Sunday. Etienne Laurent/EPA-EFE/Shutterstock

A member of a search-and-rescue team and her cadaver dog cool off near Front Street in Lahaina on Saturday.
A member of a search-and-rescue team and her cadaver dog cool off near Front Street in Lahaina on Saturday. Rick Bowmer/AP

Churchgoers pray during a service held by Pastor Brown of Lahaina's Grace Baptist Church at Maui Coffee Attic in Wailuku on Sunday.
Churchgoers pray during a service held by Pastor Brown of Lahaina's Grace Baptist Church at Maui Coffee Attic in Wailuku on Sunday. Yuki Iwamura/AFP via Getty Images

Grace Hurt, right, embraces someone while loading supplies for those in need Saturday at Kihei Ramp on Maui. "The reason why we are out here today is because we have ohana on the west side, boots on the ground that have no roof over their heads," Hurt said. "We are in an effort with the entire community here, we are trying to get them supplies directly."
Grace Hurt, right, embraces someone while loading supplies for those in need Saturday at Kihei Ramp on Maui. "The reason why we are out here today is because we have ohana on the west side, boots on the ground that have no roof over their heads," Hurt said. "We are in an effort with the entire community here, we are trying to get them supplies directly." Evelio Contreras/CNN

Maui County firefighters douse a flare-up in a canyon in Kula on Sunday.
Maui County firefighters douse a flare-up in a canyon in Kula on Sunday. Mike Blake/Reuters

A cat looks out from a burnt field in Lahaina on Friday.
A cat looks out from a burnt field in Lahaina on Friday. Mike Blake/Reuters

See more photos from the catastrophic fires.

7:56 a.m. ET, August 14, 2023

The death toll in Maui continues to rise. Here's what we know about the wildfire devastation so far

Burned houses and buildings are seen in Lahaina, Hawaii, on Saturday.
Burned houses and buildings are seen in Lahaina, Hawaii, on Saturday. Yuki Iwamura/AFP via Getty Images

Crews in west Maui are still sifting through the ashes of what used to be homes and beloved landmarks wiped out by the deadliest US wildfire in more than 100 years – and the death toll continues to rise.

Here's what you need to know Monday:

Death toll is expected to keep rising: There have been 96 confirmed deaths from the fire, officials said in an update Sunday night local time. And there are still people unaccounted for as search teams with cadaver dogs look for remains in decimated neighborhoods.

Identifying all the victims won't be easy: Dozens of victims were found dead across the burn area, but only two people had been identified as of Saturday, according to Maui County. “We have to do rapid DNA to identify everyone,” Maui Police Chief John Pelletier said Saturday, urging those with missing family members to contact authorities to coordinate a DNA test to assist in the identification process.

The wildfires burned down residences and businesses: Around 2,200 structures have been destroyed or damaged in western Maui, where the hard-hit historic town of Lahaina is located, according to Gov. Josh Green. About 86% of the structures were residential, he added.

Struggle to house displaced residents and tourists: The devastation has displaced thousands of people, FEMA Administrator Deanne Criswell estimated. As of Friday night, a total of 1,418 people were at emergency evacuation shelters, according to Maui County officials. Teams are working to get displaced Lahaina residents into temporary homes, with more than 500 hotel rooms already obtained with government subsidies, Green said Sunday.

Warning sirens were not activated: As the deadly fires spread rapidly into neighborhoods, the largest siren system in the world was silent. Emergency communications with residents were largely limited to mobile phones and broadcasters at a time when most power and cell service was already cut. “There were multiple fires at the same time, and the circumstance was greatly complicated also by the heat and the speed with which the fire spread, destroying a great deal of infrastructure,” Green said Saturday when asked about why sirens weren’t heard.

Hawaii's main electric provider sued: A lawsuit claims electrified power lines blown over by high winds helped to cause the destructive Lahaina wildfire. The complaint was filed Saturday against Hawaiian Electric Industries and three subsidiaries, including the power utility that services Maui. Mayor Bissen acknowledged Thursday that power lines that were “still energized” had fallen on the roads, but the new lawsuit does not state exactly how the power lines allegedly caused the wildfire. An official cause of the wildfire has not yet been determined.