SAN FRANCISCO, CA - JULY 08: United Airlines planes sit on the tarmac at San Francisco International Airport on July 8, 2015 in San Francisco, California. Thousands of United Airlines passengers around the world were grounded Wednesday due to a computer glitch. An estimated 3,500 were affected. (Photo by Justin Sullivan/Getty Images)
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United Airlines releases new customer policies
Following a public relations crisis, United Airlines has released a ten-point action plan to "improve customer experience."
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United Airlines passenger removal 8 videos
SAN FRANCISCO, CA - JULY 08: United Airlines planes sit on the tarmac at San Francisco International Airport on July 8, 2015 in San Francisco, California. Thousands of United Airlines passengers around the world were grounded Wednesday due to a computer glitch. An estimated 3,500 were affected. (Photo by Justin Sullivan/Getty Images)
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United Airlines releases new customer policies
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United takes a beating on social media
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United CEO apologizes for 'horrific' incident
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14 Passengers and 2 crew members on a United Airlines flight, UA880, traveling from Houston to London Heathrow, have been hospitalised after the plane made an emergency landing at Shannon Airport in Ireland.
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Governor wants to stop overbooking, bumping passengers
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