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TripAdvisor users’ favorite airlines

Published 9:16 PM EDT, Sun July 24, 2016
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Bangkok Airways has been reviewed more than 300 times on TripAdvisor, with an average score of 4.5 out of 5. Here are the 20 most-loved airlines on the new flight reviews platform, all with a 4.5 rating.
20. Bangkok Airways (314 reviews) —
Bangkok Airways has been reviewed more than 300 times on TripAdvisor, with an average score of 4.5 out of 5. Here are the 20 most-loved airlines on the new flight reviews platform, all with a 4.5 rating.
Istockphoto
Rubynna was "very delighted" to receive complimentary macaroons on her flight Nickngsg found the seats "very spacious" on the route from Bangkok to Chiang Mai. The airline's ratings fall down slightly on in-flight entertainment, averaging  only 3.5.
19. Thai Smile Airways (413 reviews) —
Rubynna was "very delighted" to receive complimentary macaroons on her flight Nickngsg found the seats "very spacious" on the route from Bangkok to Chiang Mai. The airline's ratings fall down slightly on in-flight entertainment, averaging only 3.5.
PASCAL PAVANI/AFP/AFP/Getty Images
Asiana Airlines is one of South Korea's two major airlines, along with Korean Air. Daawgon from Portland, Oregon encountered credit card issues when booking, leading to the verdict: "a great carrier with a bad website."
18. Asiana Airlines (352 reviews) —
Asiana Airlines is one of South Korea's two major airlines, along with Korean Air. Daawgon from Portland, Oregon encountered credit card issues when booking, leading to the verdict: "a great carrier with a bad website."
LAURENT FIEVET/AFP/AFP/Getty Images
Korean Air excels at in-flight chidren's activities, amenities and meal-service products. Alsolution from New York was impressed by the "awesome" flight attendants who handed out toys to little ones.
17. Korean Air (374 reviews) —
Korean Air excels at in-flight chidren's activities, amenities and meal-service products. Alsolution from New York was impressed by the "awesome" flight attendants who handed out toys to little ones.
Courtesy Korean Air
Jet2 is a British low-cost carrier.  "Best budget airline by far, loads of leg room and helpful pleasant staff," says macFife from Fife, Scotland. "The seats have more room than most other planes I have traveled on," agrees Dennis w from Nantwich, England.
16. Jet2.com (422 reviews) —
Jet2 is a British low-cost carrier. "Best budget airline by far, loads of leg room and helpful pleasant staff," says macFife from Fife, Scotland. "The seats have more room than most other planes I have traveled on," agrees Dennis w from Nantwich, England.
Christopher Furlong/Getty Images
In 2016 Alaska Airlines topped the ranking of legacy carriers for the ninth consecutive year in <a href="index.php?page=&url=https%3A%2F%2Fwww.cnn.com%2F2016%2F05%2F11%2Ftravel%2Fjd-power-north-american-airline-survey-2016%2Findex.html" target="_blank">J. D. Power's North American Satisfaction Survey</a>.
15. Alaska Airlines (424 reviews) —
In 2016 Alaska Airlines topped the ranking of legacy carriers for the ninth consecutive year in J. D. Power's North American Satisfaction Survey.
Alaska Airlines
Greece's largest carrier, Aegean was named best European regional airline by Skytrax in 2016. Maria Tax from Athens had this experience: "The staff on the ground waits for you if you have checked in but haven't arrived yet."
14. Aegean Airlines (442 reviews) —
Greece's largest carrier, Aegean was named best European regional airline by Skytrax in 2016. Maria Tax from Athens had this experience: "The staff on the ground waits for you if you have checked in but haven't arrived yet."
Aegean Airlines
"Cabin crew speak Cantonese, Japanese and English," says Tiago S. PigsyACT from Canberra, Australia was impressed by the cleanliness of the toilets, which were "spotless" after a nine-hour flight.
13. Japan Airlines (443 reviews) —
"Cabin crew speak Cantonese, Japanese and English," says Tiago S. PigsyACT from Canberra, Australia was impressed by the cleanliness of the toilets, which were "spotless" after a nine-hour flight.
Courtesy Japan Airlines
Air New Zealand picked up gongs for Airline of the Year, Best Premium Economy Class (pictured) and Best Economy Class in AirlineRating.com's 2016 Airline Excellence Awards.
12. Air New Zealand (578 reviews) —
Air New Zealand picked up gongs for Airline of the Year, Best Premium Economy Class (pictured) and Best Economy Class in AirlineRating.com's 2016 Airline Excellence Awards.
Courtesy of Air New Zealand/AirlineRatings.com
Dhananjaygokarn from Pune, India says it's "one of the best economy class experiences" with "very warm and welcoming crew, good leg room and great food." And if you're a "Star Wars" fan, they have a <a href="index.php?page=&url=https%3A%2F%2Fwww.cnn.com%2F2015%2F09%2F14%2Ftravel%2Fana-star-wars-planes-september-2015%2Findex.html" target="_blank">fleet of themed planes</a>.
11. All Nippon Airlines (ANA) (670 reviews) —
Dhananjaygokarn from Pune, India says it's "one of the best economy class experiences" with "very warm and welcoming crew, good leg room and great food." And if you're a "Star Wars" fan, they have a fleet of themed planes.
Lucasfilm/ANA
CNN's Richard Quest flew from L.A. to New York  on JetBlue during his round-the-world trip on budget airlines. Of the carriers he used, he said that "JetBlue has the best food and the most freebies: Wi-Fi, basic TV and a snack zone."<br />
10. JetBlue Airways (656 reviews) —
CNN's Richard Quest flew from L.A. to New York on JetBlue during his round-the-world trip on budget airlines. Of the carriers he used, he said that "JetBlue has the best food and the most freebies: Wi-Fi, basic TV and a snack zone."
Phil C from Sydney, Australia flew to Bali in Business Class "on a promo fare, which is extremely good value for money. The A330 was very new -- it still had that new aircraft smell."<br />
9. Garuda Indonesia (691 reviews) —
Phil C from Sydney, Australia flew to Bali in Business Class "on a promo fare, which is extremely good value for money. The A330 was very new -- it still had that new aircraft smell."
ADEK BERRY/AFP/Getty Images
Aeroflot, Russia's flag carrier, was named best airline in Eastern Europe in 2016 by Skytrax. Its best ratings are in the Customer Service, Cleanliness and Check-In and Boarding categories.
8. Aeroflot (960 reviews) —
Aeroflot, Russia's flag carrier, was named best airline in Eastern Europe in 2016 by Skytrax. Its best ratings are in the Customer Service, Cleanliness and Check-In and Boarding categories.
MIGUEL MEDINA/AFP/Getty Images
Singapore Airlines picked up gongs for best business class (economy class pictured) and best in-flight entertainment in AirlineRatings.com's Airline Excellence Awards 2016. It was also Named best airline in Asia and third-best airline in the world by Skytrax in 2016.<br />
7. Singapore Airlines (1,088 reviews) —
Singapore Airlines picked up gongs for best business class (economy class pictured) and best in-flight entertainment in AirlineRatings.com's Airline Excellence Awards 2016. It was also Named best airline in Asia and third-best airline in the world by Skytrax in 2016.
Courtesy Singapore AIrlines
Southwest is a major U.S. airline and the world's largest low-cost carrier. It ranked second in North America for customer satisfaction by J.D. Power in 2016. The Boeing 737MAX (pictured) is set to launch with Southwest Airlines in late 2017.<br />
6. Southwest Airlines (1,276 reviews) —
Southwest is a major U.S. airline and the world's largest low-cost carrier. It ranked second in North America for customer satisfaction by J.D. Power in 2016. The Boeing 737MAX (pictured) is set to launch with Southwest Airlines in late 2017.
courtesy Boeing
Colombia's flag carrier is the world's second-oldest airline, after KLM, but is proving it can still keep up with the younger generation. It gets its best rankings in the Customer Service and Cleanliness categories.
5. Avianca (1,412 reviews) —
Colombia's flag carrier is the world's second-oldest airline, after KLM, but is proving it can still keep up with the younger generation. It gets its best rankings in the Customer Service and Cleanliness categories.
Vanderlei Almeida/AFP/Getty Images
Qatar Airways, Qatar's state-owned flag carrier, was named 2016's second-best airline in the world by Skytrax, having claimed the top spot in 2015. "Business Class in Qatar Airways's new aircrafts like A350 or B787 is a top-notch product," says 202countries from Hanau, Germany. <br />
4. Qatar Airways (1,500 reviews) —
Qatar Airways, Qatar's state-owned flag carrier, was named 2016's second-best airline in the world by Skytrax, having claimed the top spot in 2015. "Business Class in Qatar Airways's new aircrafts like A350 or B787 is a top-notch product," says 202countries from Hanau, Germany.
MIGUEL MEDINA/AFP/AFP/Getty Images
Brazilian football fans watched their team play live on Azul during the FIFA 2014 World Cup. It's one of the airlines that TripAdvisor users score best for in-flight entertainment.
3. Azul Brazilian Airlines (1,609 reviews) —
Brazilian football fans watched their team play live on Azul during the FIFA 2014 World Cup. It's one of the airlines that TripAdvisor users score best for in-flight entertainment.
ODD ANDERSEN/AFP/Getty Images
"I call it Awesome Airlines!," says Frequentflyer005 of Emirates, the Dubai-based international airline recently named the <a href="index.php?page=&url=https%3A%2F%2Fwww.cnn.com%2F2016%2F07%2F12%2Faviation%2Fworlds-best-airlines-2016-skytrax%2Findex.html" target="_blank">world's best airline</a> by Skytrax. ZA_World from Johanneseburg praises the airline for "unsurpassed price, service and luxury."
2. Emirates (2,949 reviews) —
"I call it Awesome Airlines!," says Frequentflyer005 of Emirates, the Dubai-based international airline recently named the world's best airline by Skytrax. ZA_World from Johanneseburg praises the airline for "unsurpassed price, service and luxury."
Courtesy Emirates
South America's LATAM Airlines has maintained an average 4.5 rating across more than 3,000 TripAdvisor reviews, making it -- at the time of writing -- the global platform's best-loved airline. It's the "best airline to fly to Brazil," declares IsabellasTrips from New York. "Great onboard entertainment, very nice staff, good food and drinks."
1. LATAM Airlines (3,317 reviews) —
South America's LATAM Airlines has maintained an average 4.5 rating across more than 3,000 TripAdvisor reviews, making it -- at the time of writing -- the global platform's best-loved airline. It's the "best airline to fly to Brazil," declares IsabellasTrips from New York. "Great onboard entertainment, very nice staff, good food and drinks."
Courtesy LATAM Airlines

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