Don't confuse the two or that smile will disappear as quickly as you can say "triple maple pancakes," advises VisitBritain's outlandish etiquette guide for hoteliers.
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Indians: indecisive —
... but amiable, says the tourism body's list of do's and don'ts for dealing with foreign guests.
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Belgians: sensitive about geography —
... apparently. But you would be too if people kept saying things were "as small as Belgium."
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Russians: tall —
Except for the president (170 centimeters) and his prime minister (center -- even shorter in real life).
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Australians: boorish —
But don't worry, concierges of Britain: they're just kidding.
Chris Weeks/Staff
Japanese: anticipate all their needs —
Perhaps the most bizarre of dos and don'ts is the apparent call to clairvoyance when it comes to visitors from Japan.
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Austrians and Germans: can seem demanding —
'"Vere's our tour bus!?' Visit Britain doesn't shy away from national stereotypes.
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Hong Kong tourists: fearful of four-posters —
So don't ask them to sleep in one! Obvious or what!?
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The French: don't smile at strange ones —
Especially if she has the tricoleur smeared on her cheek.
