
Alaska Airlines came in first place among legacy airlines in the J.D. Power 2015 North American Airline Satisfaction Study. The airline also topped the list of airline rewards programs.

Delta Air Lines came in second place among legacy airlines, although its SkyMiles rewards program came in sixth place out of seven airlines.

American Airlines came in third place. US Airways, which is owned by American, came in fifth place out of six carriers.

JetBlue Airways came in first place in J.D. Power's rankings of low-cost North American carriers for the 11th year in a row. Customers also loved the airline's TrueBlue rewards program enough to slide it past Southwest Airlines for second place in the rewards program satisfaction report.

Southwest Airlines clearly still makes its customers smile. The airline came in second place in J.D. Power's rankings of low-cost North American carriers. It also came in third place in the rewards program satisfaction report.


