
Airline of the Year 2017: Air New Zealand —
Air New Zealand was named Airline of the Year for the fourth year in a row in AirlineRatings.com's 2017 Airline Excellence Awards. Editor-in-chief Geoffrey Thomas said the Kiwi airline "came out number one in virtually all of our audit criteria."

Best Cabin Crew: Virgin Australia and Virgin Atlantic —
Virgin Australia and Virgin Atlantic held onto their Best Cabin Crew crown. In 2016 AirlineRatings.com praised them as a "benchmark of what cabin service should be."

Best Business Class: Virgin Australia —
Virgin Australia was awarded Best Business Class for 2017, replacing Singapore Airlines at the top of the leaderboard.

Best First Class and Best Long Haul (Middle East/Africa): Etihad Airways —
Relative newcomer Etihad Airways has impressed with its premium offerings, which AirlineRatings.com said made it a "major force in the airline industry" in 2016. It won Best First Class and Best Long Haul (Middle East/Africa).

Best In-Flight Entertainment: Emirates Airlines —
Stealing the title from Singapore Airlines, Emirates Airlines was also awarded Best In-Flight Entertainment for 2017.

Best Domestic Airline Service: Qantas —
Qantas scored a hat trick with three wins in 2017, including Best Domestic Airline Service.

Best Lounges: Qantas —
Having been an industry leader when it installed showers in its lounges some decades ago, Qantas won fresh praise from AirlineRatings.com in 2016 for its robust broadband Internet access -- something other airlines' lounges fell down on.

Best Catering: Qantas —
Qantas won Best Catering for the third year in a row. It offers four main meal options in economy class and customers can order online ahead of the flight.

Best Long-Haul Airline (Americas): Delta Airlines —
Delta Airlines has held on to its title of Best Long-Haul Airline in the Americas. AirlineRatings.com's Geoffrey Thomas said in 2016 that Delta Air Lines has emerged as "a new force in international travel with new energy, in-flight product and new aircraft."

Best Long-Haul Airline (Asia): Singapore Airlines —
Singapore Airlines was named Best Long-Haul Airline in Asia. AirlineRatings.com said in 2016, "The airline has always listened to its customers and it shows again and again."

Value and Safety in Low-Cost Airlines (Asia): Scoot —
Singapore Airlines owns low-cost carrier Scoot, which was awarded for Value and Safety in Low-Cost Airlines (Asia). CNN's Richard Quest (pictured left, in hat) flew with them during his budget round-the-world trip in 2016.

Value and Safety in Low-Cost Airlines (Asia): Norwegian —
Norwegian was honored for value and safety in the low-cost airline sector. In April 2016, CNN's Richard Quest named Norwegian as one to watch due to its expansion into low-cost long-haul.

Value and Safety in Low-Cost Airlines (Africa): Scoot —
South-African budget airline Kulula.com, known for its striking green livery, launched in 2001. This year it's been honored for value and safety in the low-cost sector.

EVA Air: Top 10 airline —
The Taiwanese airline was named one of AirlineRatings.com's top 10 airlines for 2017. It's made headlines for quirky innovations such as its family of Hello Kitty jets.

All Nippon Airlines: Top 10 airline —
Also a fan of fun livery, as showcased in its family of "Star Wars" jets, All Nippon Airlines also made it into the top 10 list.

Cathay Pacific: Top 10 airline —
Hong Kong's flag carrier Cathay Pacific was honored in the top 10 list for 2017.

Lufthansa: Top 10 airline —
Germany's flag carrier and Europe's largest airline, Lufthansa was honored in the top 10 list.

British Airways: Top 10 airline —
The UK's flag carrier, British Airways, also appeared in AirlineRatings.com's top 10 for 2017.


